Patricia
I am a new team lead and I can observe the fear of mistakes mentality.
Recently I wanted an explanation how do we know why something is done correctly. The lady started crying and she said I am blaming her. What I asked her is how can we proof-read that the result is accurate.
How to get over “blame” and “credit” and get on with “accurate” and “inaccurate" attitude?
Mihail Manager
Dear Patricia,
I would be happy to share my experience regarding the successful attitide in managing employee`s uderstanding for completion of task. There are some major step to go through:
1. Set clear description for completed taks/job. That is critical requirements, so you will need to be 100% sure that you and your team have mutual agreements prior commence.
2. Agree and discuss with your team all applied procedure/s for completed the job and let them all ask whatever questions they have.
3. Set clearly team members` responsibilities and who is doing what. Again if any if you team got questions, let them ask freely, and make sure that all questions received satisfactory answerts, so the team memders honestly accept tehm.
4. Set time frame and due dates, distributed between the team members if different due dates are valid.
Hope above will help you.
Best,
Mihail.
