Recently I have joined a new company, where I am a manager. My company is a global leader for creating authoritative maps, including topographic and administrative maps.
My initial observation is that the processes have evolved organically and nobody has one version of the truth how to complete the job.
We constantly have sub-processes that are repeating within the big process.
Especially for a newcomer that was shocking and difficult to assimilate all the new things where you have no source to read from. My team loses a lot of time repeating the same sub-processes with every client.
Do you know a really good practice how to streamline a process? How to make a process look the same no matter how many different people have completed it?