People and Organisation

How to successfully implement daily huddles?

13.02.2018 at 19:05 h / Edited 06.07.2018 at 19:03 h
Unsolved

Emil Continuous Improvement Specialist at Cargill

5

Hi, all :)

I am reaching out to you because I have a team currently where I think it will be very benefitial to implement daily huddles, you know - 10-20 minutes in the morning where we sit with the whole team to discuss what happened yesterday and get fixed on the goals for the upcomming day. I tried a couple of meetings, but it didn't go as well as I hoped - some of the colleagues were unhappy and saw it as an additional task, others were late and kind of ruining the organization I was trying to set up.

The team is an operations unit - inputting invoicing data between multiple systems and even though it sounds easy I think they will benefit from a little more stucture within their day, since it is not uncommon for them to leave the day with backlogs.

The team has enough dashboards already and they are not performing bad by all means, but I think they can become better without a lot of additional work, just with better organization. i am thinking also to implement other lean tools I have read about, but I deem it best to start small. What do you guys think about the case and do you have some quick and effefctive trick to get buy-in from a team for daily huddles?

I am available if you need more info.

 

Cheers,

Emil

Answers

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Milena RPA, Machine Learning, Automation

3

Hi Emo,

I think that daily huddles will not be successful standing alone...they should be part of your management and communication strategy. They could be planned and executed well but if there is misalignment between the huddles (topics, way of communication, directions, advices) and your whole management attitude, performance and goals these huddles will not add value..

I also believe in the fact that if they are not interesting to the people that means that you are not able to lead them well...

What I found as key elements of the successfull huddle (I have ordered them as per their importance):

1. give people view to the big picture not only their tasks (company's priorities, initiatives)

2. give info about other teams activities, challenges/achievements - news

3. after the first 2 points, give people chance to talk (about 4 and 5) and you only mediate

4. review of the performance, challenges, achievements of the team

5. distribute tasks

Hope this will make sense for you!

Milena

Emil

1

Hi, Milena, thanks a lot for the reply. Company strategy and high level goals are not things I have included in the meetings so far. I will stick them to next week huddle's agenda, hopefully they may inspire the people to think big. Cheers!

Milena

1

For sure thinks like company’s strategy and initiatives will be included in the meeting when there is something new or some specific team’s activity is directly related with previously discussed company’s priority. This will remind people about the direction and will make them understand how their actions fits or not to the company’s. Good luck!

Marina Project and Product Development (Agile/Lean/Kanban/Prince2)

3

Hello Emil, 

Start visualizing your team members tasks and follow up on their daily status/progress. The best way would be to use a digital Kanban board (physical one also works). Have you considered it so far?
My next suggestion would be to introduce best practices and standardize the daily meetings - just make them useful for the people. Let your team answer standard questions:
- What are you working on today?  
- Is there something that blocks you to complete the task? 
- Are you dependant on a 3rd party?  
This can help you find bottlenecks at the organization level.
Please, contact me if you want to discuss it further. 

Regards, 

Marina

Emil

2

Hi, Marina, thanks a lot for the recommendations. I'll be sure to read in detail about the Kanban boards and try to adopt them. Maybe they will really help, as we haven't tried them. Cheers!

Bogdan Efficiency Project Manager (Lean expert, Agile, RP

2

Hi Emil,

I have a very simple 1st step. 

Ask every team member to say each and every morning what they achieved the previous day (not what they have done but what are the concrete outputs of their work). 

There will be a bit of a struggle because most of them have even no clue what an achievement is or they have issues with prioritisation, but after 2-3 rounds and with a bit of guidance from team leader people will start thinking a bit different - in terms of achievents and not activities. 

Hopefully this will lead to higher productivity and over time a dashboar or whiteboard could be added to better structure the meeting. 

Best regards,

B

Nikola Approach ITSM in an Agile way

2

Hi Emil, please read more about Daily stand up meeting in a Scrum team. No chairs, no solutions just status etc. All there .. Good luck!

I have to ask you... Why do you need daily meetings at all? Clear goals lead to clear measures

Nikola I study, apply and teach success strategies

1

Hi Emil,

I find that in such cases its usually the lack of a simple and easy to use framework on behalf of the facilitator and the teams. May I propose you use the GROW framework from the coaching theory as a step by step huddle process or also the 4 step inclosed in the attached file.   

Have in mind that people may not be engaged because they may not understand the benefits of them. 

Hope this helps. 

Kind regards,

Nikola

Your browser doesn't support SVG

Facilitator+4+Step.jpg

Philippe

2

Hi Emil My proposal : - start with a team work on your joint purpose and shared objectives - then work together on the roadblocks anyone meets on the journey - propose that the hurddle becomes a way to share and solve the daily problems - suppress other reportings or low-added value tasks in your team In any case, let people talk and do not take the center, propose that every morning another one takes the lead, use a visual management board People must find value in this daily routine...

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