Why workflow analysis is so important?

Hello Marieta

The workflow analysis process tracks the evolution of work quality to improve resource efficiency for a maximum result.

This process also helps to establish the work steps for each task by analyzing its strengths and weaknesses, eliminating unnecessary stages or those that have already been achieved. Another positive effect is that the costs incurred by the company will be reduced and the waste of time for implementation will be reduced.

Customers will also have a much better experience when they get in touch with the company, the orders will be done more quickly and efficiently because the staff will be more motivated and more productive.

How to perform a workflow analysis:

It is a perfect idea to carry out an analysis of each task in part, especially for the company’s main activities, those activities that make the most revenue for the company. An analysis applied to the main areas of the firm will have a huge impact on turnover that will increase significantly if the implementation is correctly done and will be understood by the staff

A company needs to answer the following questions to improve workflow:

- What do we do?

First of all, we need to look at the activities that bring the most revenue to the company and be improved as much as possible to achieve the maximum level of efficiency.

- How do we do it?

Once the first step has been achieved, it is necessary to establish how to realize the profit-generating activities, the realization must be accessible and easy to understand by the entire team.

- Why do we do it?

We should do a analysis of these two steps, if after these steps there is still no good reason to analyze the workflow, it means that the company realizes a useless resource expense. It also needs to be determined if some steps are unnecessary to be implemented and if their decommissioning will affect the activity.

- Which departments do what?

After we have established what, how and why we are doing this analysis, we need to determine who will take care of each step. Each employee and each team have specific attributions and activities to which they are very productive.

A firm must keep its focus on its objectives, each objective must be analyzed in order to determinate its advantages and disadvantages, often the companies hire specialists to handle this workflow analysis.

I hope it will help you