27.04.2018 at 20:33 h / Edited 09.07.2018 at 17:48 h
Alex Data Analyst
A company is trying to define its digital processes. How would you advise on starting and doing the whole analysis? How do you at best identify and quantify the relevant process sections?
Klaus Leading Digital Business Consultant and Architect
Here is Gartner's definition of digital business "Digital business is the creation of new business designs by blurring the digital and physical worlds. It promises to usher in an unprecedented convergence of people, business and things that disrupts existing business models - even those born of the Internet and e-business eras." (https://www.gartner.com/newsroom/id/2705317).
In a digital business process people, businesses and things become equal players in end-to-end business processes across a value network, in which each relevant activity provides a service to the business process.
Bogdan Efficiency Project Manager (Lean expert, Agile, RP
I hope I understand the need correctly. Is the company trying to identify what is the level of digitalisation they are currently having?
In this case I would suggest starting with BPM (business process management) where the team in charge of the project would define as a 1st step the process catalog and as a 2nd step they should assess the level of digitalisation for each process.
I would also separate core processes from enabling processes and draw conclusions separately together with understanding the number of FTEs involved.
Chuck LEAN Business Consultant
Among the various advantages of digitalization processes, we can highlight the following:
The autonomy of processes
The individuality of products and services
Leading to innovative business models
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