Pamela Actuary
2
Our team has recently decided to reduce our dependency on email and other scattered forms of communication and transition towards a collaboration software platform, where all our communications, decisions, meetings, chats, etc. can be kept in one place.
The question is, what is the best way to implement this change? Do we give the whole team (about 10 people) full access immediately, and allow them to experiment with and explore the software, or do we do it in a more controlled way, which will be labour-intensive, but will help ensure that best practice is adhered to and maintained from the beginning?
Hello, I have personally managed this typr of problem as a large Programme with some 5,000 people, across GB, organised into a number of business specific groupings.
We trialled the approach where some business functions were given a structured approach to follow and some business functions were allowed latitude to explore and expand how they used the new platforms.
Our findings were, that the people given a structured basis to use the platforms derived the highest benefit from it, as they had an awareness off what the platforms could do and then went off and started creating content, wikis, document sharing etc etc.
So based on that experience I would suggest that you offer a structured basis for how the platform can be used, this will give all your users a standardised basis on what can be done with the platform and then let choose the best ways to use it to meet the current/future business needs for collaborative working and information sharing.