I was wondering about how to efficiently and productively create the digital business transformation strategy for a professional service company that provides consulting services.
Here I am not thinking here about design, implementation and use of digital tools such as Asana, CRM, Slack and others in everyday business, but rather how to adapt business processes and organization of the business.
What is the right approach and the concept of digital business transformation for an SME?
What are the steps for an SME to digital business transformation?
Does an SME need to develop a Digital Strategy first? How to start it?
Thanks in advance for your thoughts and advice.