I have always practiced MBWA or management by walking around.
Have you tried it?
When arriving at work, I put my coat and satchel bag away.
Next, I head to the assembly or shop floor. I ask all shop floor employees what parts are missing and if there are any problems
I am on the shop floor to ensure production continuity to meet customer needs.
If I find problems as the Supply Chain Director, I go right to see Production Control.
Hopefully, they are working on the problem. If not we find a solution immediately.If the problem is a purchased part, I go to see Purchasing or the BUYER/Planner to expedite the problem, unless they are already working on it.
Eventually, Production Control and Purchasing/Buyer Planners visit the shop floor to see if there are any issues for them to resolve.
The ultimate goal is to go beyond our customers' expectations.
Why don't you try MBWA in your company?