What is your experience with CIAM?
CIAM allows for modern, frictionless customer experiences to be built and brought to market quickly while balancing the need for future-proofed identity, security, and scalability. CIAM is a foundational technology that meets increasingly complex customer requirements and enables companies to deliver secure, seamless digital experiences.
The growing range of channels, devices, platforms, and touchpoints is driving the need for CIAM. But there’s more to CIAM than just enabling the right individuals to access the right resources at the right times.
Traditionally, CIAM has been for consumer [removed] As customers expect more from the companies they do business with, requirements can span multiple audiences and use cases. For instance, companies building mobile applications for their customers might need to display inventory data traditionally sourced from an ERP system connected to a workforce IAM solution. Or, employees may need to access customer experiences when troubleshooting customer issues. These are only a few examples, with more varied integrations happening between applications and user types every day.
Have you implemented CIAM?