When the client-consultant relationship is functioning at its best, the consultant gives the client:
- Information: The data and analyses that take the client’s world, industry, and market position and make sense of it.
- Expertise: An experienced operator’s perspective on a problem and the different ways that it can be solved.
- Insight: The rigorous, analytical application of expertise to come up with insights that will help the company succeed.
- Execution: The roadmap to choosing and implementing the changes to be made.
What else do you as a consultant give to your customer?