What are your best customer service interview questions and answers?
Can you offer some questions?
Here are some:
What was the toughest customer service case you've ever handled?
What does customer delight mean to you?
Tell me about a time you couldn't solve the customer's problem. What was the outcome?
Can you tell me about a time that you had to go the extra mile for a customer?
Creating a customer-centric, high performing customer service organization always starts with hiring great people.
No matter how finely tuned your [removed] are, how [removed] , or how well you've set up your [removed] , hiring the wrong team members will make your customer experience suffer -- and fast.
Do you agree?