Can you share your experience with CRM (Customer Relationship Management)?
In my opinion, the majority of businesses that [removed] , first and foremost, are looking for a way to improve the quality and consistency of their relationships with customers and [removed] .
This means that they want to improve their core business processes – managing contact information and streamlining their relations with customers.
What benefits have you seen using CRM?
Do you find customer contact to be the best feature of CRM? What about tracking interactions? What about scheduling reminders?