What are the ways to improve in-house legal work?
Bruce I've done similar work with a variety of in house services which were under threat of outsourcing First thing is to get the team to accept that the threat is real and then you can focus on how to fend off the threat Start by getting agreement on the key services the team currently offers. Then - as best you can - do some competitor benchmarking. Who - outside - offers a similar service? What do they cost? How well do they perform? What's their competitive edge vis-a-vis the internal ... read more