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Overview

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Solution

4

How to get a feedback?

10.07.2018 at 07:23h

Hi Gergana,  1.  Platform for feedback? I have also used Survey Monkey before and I can definitely recommend it. Otherwise, Google Forms are easily accessible and despite there are not so many templates as Survey Monkey- it will do the job perfectly. Both ways you will have the answers received in excel and after that you can use them to draw your analysis. No matter which one you will choose, the most important thing when you gather a feedback is the form you use to consist of well-structure... read more


Solution

4

How to structure (agenda) of a presentation for visual management?

11.07.2018 at 22:22h

Hi Adrian,  I can advise you to split the presentation into 2 parts: Visual Management Visual Tools   Part 1- Visual Management You will need to explain what is the main idea for the visual management, i.e. to make the workplace a more effective one (easily accessible and user-friendly information for the team). Standards, methods, abnormal conditions, actions and communications are part of the content of the visual management that is implemented. There are 3 main types of Visual Management... read more


Solution

3

What would be the best decision matrix?

29.06.2018 at 12:36h

Hi Grazia, In your challenge I can refer back to the advice I have received from Cliff Spencer (another participant on consulthon.com). When I had a decision matrix challenge, he suggested the following:   I’d recommend using a Pugh matrix. Draw up a table with column headers as your solution design options and then list out your solution requirements down the LHS.  You then set 1 of the options as the control (score 0 against each of the selection criteria). Typically this would be the curre... read more


Solution

2

How to create a Digital roadmap?

26.02.2018 at 11:14h

Hi Bogdan,    It seems to be that this is a big challenge. I would definitely recommend starting with a Business Canvas (see attached- 15th pic). Define any of the 9 boxes and in any of the boxes, you can go into a deeper detail.   I agree with Milena Ribarova that you should not focus on competition for now, but think of what pains do you want to solve and what gains you will bring to your end customer. ( Value proposition- 18th pic is good to start with).   I have applied the two of them an... read more


Solution

1

What are good process mapping tools to be used?

28.03.2018 at 17:58h

Hi Exponential Officer and Nikola,  This is a really interesting and developing topic as more and more companies start understanding they need to map and see the flow of their processes. I have recently started using Nimbus and Element. 1. Nimbus- quite impressive, because of the drill down numbering system- you can go as deep as you want and you will not have the 4-meter long processes. You can attach documents and write nice bubble comments. And really everything is in front of your eyes an... read more


Planning, distribution a...
Unsolved

How to efficiently draft an Implementation plan?

13.11.2020 at 09:31 h

Hi All,  Those of you who have experience with building an Implementation plan, would you share your tips and tricks? What are the must haves? Would you recommend on something to be careful with? Do you have nice templates that are easy to use and not the usual chunky Project Management spreadsheets? I would like to learn the best practices.  Many thanks,  Marieta read more


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Supply Chain and Operati...
Unsolved

What is the new reality for a supply chain in 2020 onwards?

27.10.2020 at 16:30 h

Hi,  What is the most important part of the supply chain in 2020 onwards? A lot of industries were disrupted no matter how good and sought their product/s is/are, just because the supply chains were disrupted.  Did you already set some mitigation factors in your business, so it suffers less when next disruption occurs?   Curious to hear your thoughts! Thanks,  Marieta read more


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Finance and Corporate De...
Unsolved

How do you buy out owner-operated business without money?

20.10.2020 at 08:01 h

Hi All,  Those of you who have had experience with structuring a deal and buying out a business from the seller, I would highly appreciate your financial advice. The main two factors are: 1. The seller, who is the owner, operating his business, is interested to sell it because he is tired after 20+ years on the market. 2. The buyer, who has ideas and passion would like to enter and start managing and restructuring the business with the main idea to buy it out. The buyer doesn't have the money... read more


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People and Organisation
Unsolved

What is the best framework to use for BBBEE when doing busine...

05.10.2020 at 14:55 h

Hi All,  Does anybody have experience with the broad-based black economic empowerment (BBBEE) compliance in South Africa? I am aware that there are similar policies in the UAE and China, but I am not quite sure what are the similarities.I would like to understand the most efficient framework to be used and also the pros, cons and every important factor throughout the way of implementation.Many thanks, Marieta read more


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Supply Chain and Operati...
Unsolved

What is the role of drayage in the Supply Chain?

01.10.2020 at 19:33 h

Hi All,  A truly local supply chain is rare in modern eCommerce. Most supply chains span multiple countries. Many products are shipped around the globe.  Some months ago countries have closed their airports, and corridors were allowed only via the roads network.  What has been your experience monitoring drayage services? What type of drayage do you use in your business if that is supply chain related?Many thanks,  Marieta read more


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People and Organisation
Unsolved

Is MBO (Management By Objectives) working for you and your co...

28.09.2020 at 19:47 h

Hi All,  Many firms have embraced Management By Objectives (MBO) as a way to effectively integrate people into the organization. An MBO system provides a structure to ensure the coordination of the organization and to effectively delegate authority and responsibilities. Is MBO working for you and your company? A successful MBO system is tricky to implement and maintain because it requires a high degree of honesty in the organization. Is your management and Board Of Directors behind your MB... read more


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Process improvement
Unsolved

What is your experience with both 5S and 6S?

28.09.2020 at 13:02 h

Hi All,  How many of you have started using in your organisations 6S (adding safety) instead of 5S? Do you see it as something that management strongly believes in or it is more around the Covid hype?  How would you spot the management or board of directors who just want to safety-wash? Thanks,  Marieta read more


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Business Management
Unsolved

What are your business challenges today?

26.09.2020 at 16:43 h

Can you name some of your challenges? What are you doing to solve these challenges? Here are some: Uncertainty about the future Financial Management Monitoring Performance Regulations and compliance Others? read more


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Process improvement
Unsolved

What is the best way to explain Pareto principle to an SME?

23.09.2020 at 14:54 h

Hi,  What is the best way to explain Pareto principle to an SME and why they should apply it?  It seems like big corporations do not mind any analysis to be completed and they are happy to spend budget. However, when it comes to small or medium company management is more reluctant to deep-dive into such an analysis. What are your thoughts on that? Did you have a similar experience?   Thanks,  Marieta read more


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Process improvement
Solved

How to map a process, when there is neither an existing one o...

26.02.2020 at 09:37 h

Hi,  How would you establish an unified process where there is neither an existing process map, nor a procedure how to be executed? The process is done only by senior lawyers and each one of them assumes her/his way is the best.  My challenge is that I can’t shadow them, because they work on different legal matters at the same time, that are not all part of the process I am interested in. Another issue is that as fee-earners their time is precious and I cannot involve them in long workshops. ... read more


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Innovation and Product D...
Unsolved

What are the main challenges for a traditional retail bank?

24.11.2019 at 23:57 h

Hi, The Head of Retail in a traditional bank in Eastern Europe is facing the consequences of the ever-changing environment. He understands the service of the disruptor banks and would like to initiate a brainstorming on the main challenges he will face and doesn’t see them coming.   Based on your experience (it might be from Western Europe) what are the challenges he needs to be prepared for in short term and long term horizon in order to stay relevant on the market?    Thanks,  Marieta read more


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Business Management
Unsolved

How would you run a Change Program to make the company good a...

16.10.2019 at 16:15 h

Hi,  who would be able to share experience from best practice how have you run a Change Program to make the company good at change?  I am interested to understand how do you implement product, organisational and operational changes.  I am interested to learn from your past experience what are the elements that if missing- a Change Program cannot succeed. Do you have a framework that you use?  How should you approach the change in a company in order to make it happen?  Would  you consider a tr... read more


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Finance and Corporate De...
Solved

How a company can decide on the most efficient type of funding?

18.09.2019 at 07:13 h

Hello,  When you are preparing your company (SMEs) for raising additional funds, what are the things to be aware of and decide on whether debt, equity or loan is the best fit for the financial needs? Does it make a difference if you need the money for current issues or future opportunities? What about-  how are you going to spend the funds, i.e. company's product/service, improvements in the way the company delivers, financial gaps etc?   Any thoughts and sharing experience on the process for... read more


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Process improvement
Solved

What is the best way to structure a brain-storming workshop?

14.08.2019 at 08:58 h

Hi All,  I am organising a brain-storming workshop. There will be 5 stakeholders. Each one of them is an owner of a process (creating document templates) and he/she is running it in an individual way. However, the 5 process outcomes and the only difference is the department they belong to. The issue here is not the process, but the outcome to be the same and they to agree on one and the same, as after that we will roll-out only one way to other countries.  I know each one of the stakeholders ... read more


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Process improvement
Solved

What is the best structure/methodology to implement Continuou...

29.07.2019 at 08:42 h

Hi All,  in my current projects I would really like to improve the last phase - Control ( from DMAIC) or more popular -Continuous Improvement phase. Me and my team are always focused to deliver and forget the last phase that is important if we want to keep the changes made stick in and turn into BAU. What is the best structure you are using in your projects in order to be easily understandable by the stakeholders and followed by the process team?  What is the sequence of actions that is recom... read more


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Digital & Technology
Unsolved

What is a good methodology for digital transformation?

05.06.2019 at 11:15 h

Hi All, could you recommend a methodology on digital transformation?  Anything that you have tried as an approach and plan and it showed results. Even better- it was well- accepted and underatood by the stakeholders. In addition, any ideas for a good read/book and qualification courses on digital transformation?    Thanks,  Marieta read more


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Sales & Lead Generation
Solved

How to efficiently obtain Customer information in questions?

13.05.2019 at 16:18 h

Hi All,  do you have an experience with good outcomes on how to create crisp, but powerful customer questions?  What I need is to contact a sample of new customers and understand their business needs and the ‘must be’ in the service/product they buy. However, sometimes customers even do not know what do they need - there is this unknown demand.  What are the questions I can use in order to make them speak and share?  What number of questions should I prepare in order to be sure I am understa... read more


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Digital & Technology
Unsolved

How to unlock the Artificial Intelligence's true potential?

14.04.2019 at 15:30 h

Despite the fact that it is not so popular in the workplace and it is still more a buzzword, there are companies implementing AI (Artificial Intelligence). However, often the output of standalone AI tools is not directly actionable, because it is disconnected from other business process systems and may be taken out of context as a result. How to make sure that AI is embedded in the core business services and the true potential is unlocked, rather than using technologies in 'patches'? read more


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Process improvement
Solved

What is an efficient way to structure a new Operating Model?

01.11.2018 at 12:14 h

Hello All,  My client wants to change a whole process how a work is delivered. Out of that I have 2 main challenges:   1. When the client has a solution and wants to implement it, is the right way to use POLISM model ( process, organisation, locations, information, suppliers, management system)?    2. Do you know different way to implement a new Operating Model, than POLISM?    I will really appreciate your thoughts to find the most efficient way to approach that project.    Thanks,  Marieta   read more


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Mergers & Acquisitions
Solved

How to restructure a new fast-growing business with tangible ...

11.10.2018 at 12:39 h

Hi All,  An Investor wants to restructure a fast- growing company.  The reason is that the company is young, the growth is uncontrollable and the Investor wants to have a plan how to prevent the busting.  The company is well positioned on the market with good profitability and high-quality product. What is the approach/methodology/steps to be executed in order to restructure a company with a tangible product?    Many thanks for the ideas,  Marieta read more


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Big Data and Advanced An...
Solved

How to define and remove outliers in a data?

17.08.2018 at 12:05 h

Hi All,  Currently, I am analysing cases and the time spent on each one. I know what is an acceptable time, but I am experiencing a difficulty to decide what is are the outliers in the range of data (some are quite visible). Have you ever used a formula and a rule what deviation should be used in order to define the outliers? Many thanks,  Marieta read more


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Process improvement
Unsolved

How to choose between near-shoring, offshoring, outsourcing, ...

08.06.2018 at 13:19 h

Hi All,  a client - international company wants to find a new, better and more efficient way of delivering improved service solutions for its clients. Till now the company was using a Service solutions company, but the conditions changed and the business partnership cannot continue. Of course, the priorities are to optimise costs and restructure the back- office environment.  Here, I am more interested to discuss with people who have experience, how do you decide which solution among the ones... read more


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Strategy
Solved

How to build a green field consultancy?

24.04.2018 at 09:08 h

Hello Professionals,  I am interested to understand more what are the good practices when starting to build a consultancy from scratch? 1. What are the initial steps to think of?  2. How do you make the strategy? 3. Are there any specifics to prepare and think in advance of? If some of you have ever taken part in a project like that- I would appreciate your thoughts and knowledge sharing.   Many thanks,  Marieta   read more


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Process improvement
Solved

How to implement 5S for electronic files (document management)?

10.04.2018 at 10:07 h

Hello all,  Do you have any hints about how to implement the Lean 5S methodology for electronic files (documents and files management)?  Currently in my team there is no consistent approach how to save, create, archive and delete files and documents.  Any tried, applied and proven ways of working is highly appreciated. Many thanks,  Marieta   read more


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Process improvement
Unsolved

Why workflow analysis is so important?

08.04.2018 at 15:11 h

Hello All,  My client is a company that has never done before process improvement transformations. How do you explain to stakeholders who have never experienced Lean 6 sigma, Operational Excellence, Process transformation projects why workflow analysis is so important before introducing automation and new technology? What language do you use if you cannot use the technical terminology? Do you have a simple structure/plan how do you explain workflow analysis?   Many thanks,  Marieta read more


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Supply Chain and Operati...
Solved

How to choose an Operating model for cross-over departments?

01.03.2018 at 08:07 h

Hello All,  Currently, my Client will need to establish a process to select the best operating model for its month-end process. What is the best plan/matrix to create in order to choose the Operating Model that best fits the Client? How should I structure the options, based on criteria and outcome or are there any better ideas to make it better understood and clear for all the stakeholders? Many thanks,  Marieta read more


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Process improvement
Solved

How to improve a monthly manual repetitive process?

19.02.2018 at 15:36 h

Hello All,  My recent client has a process where data (information in tables) needs to be extracted from different external sources (some of them are Government official statistics, others are from data companies).  The external data is combined into a file and after that, it is imported into a software.  My question here is how can I improve the initial step- the download of data from external sources and pasting it on excel, but use the team resources for more value-added activities?  Thank... read more


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Solution

4

How to get a feedback?

10.07.2018 at 07:23h

Hi Gergana,  1.  Platform for feedback? I have also used Survey Monkey before and I can definitely recommend it. Otherwise, Google Forms are easily accessible and despite there are not so many templates as Survey Monkey- it will do the job perfectly. Both ways you will have the answers received in excel and after that you can use them to draw your analysis. No matter which one you will choose, the most important thing when you gather a feedback is the form you use to consist of well-structure... read more


Solution

4

How to structure (agenda) of a presentation for visual management?

11.07.2018 at 22:22h

Hi Adrian,  I can advise you to split the presentation into 2 parts: Visual Management Visual Tools   Part 1- Visual Management You will need to explain what is the main idea for the visual management, i.e. to make the workplace a more effective one (easily accessible and user-friendly information for the team). Standards, methods, abnormal conditions, actions and communications are part of the content of the visual management that is implemented. There are 3 main types of Visual Management... read more



4

What is the difference between Service Design Thinking vs Lean

18.10.2018 at 22:07h

Hi Bozhana,    That is such a good question and I have recently started researching on it, because one of the biggest legal companies after applying Lean Six Sigma, Agile and Prince 2 in its businesses, now has started using the Design thinking methodology.    Basically, Design thinking is a human-centred and creative approach for developing and delivering innovative ideas and solutions to problems. It picks up tools originally used by product designers to develop end-user focused designs.   ... read more


Solution

3

What would be the best decision matrix?

29.06.2018 at 12:36h

Hi Grazia, In your challenge I can refer back to the advice I have received from Cliff Spencer (another participant on consulthon.com). When I had a decision matrix challenge, he suggested the following:   I’d recommend using a Pugh matrix. Draw up a table with column headers as your solution design options and then list out your solution requirements down the LHS.  You then set 1 of the options as the control (score 0 against each of the selection criteria). Typically this would be the curre... read more



3

Who can contribute with ideas as I need a bit of help with a SOP?

01.12.2018 at 10:54h

Hi Raluca,  Here I can advise on some things that I have used:   1. Nimbus- quite impressive, because of the drill down numbering system- you can go as deep as you want and you will not have the 4-meter long processes. You can attach SOP, documents, playbooks, links etc for each step to give detailed explanation if the user does not know the process good. You can write nice bubble comments in each step as well. And really everything is in front of your eyes and no need of printing. https://ww... read more



3

What would be a successful strategy to implement Robotic Process Automation

29.03.2019 at 09:54h

Hi Emil,    I agree with the thorough approach of Eduard and Radu. Here I can only add on an approach that I have recently seen in order to create the user engagement in the RPA process:   1. Start with Service Design Thinking with the big group - this is a way how the engage the users in a fun brainstorming workshop. I appreciate that when you are a global company - the workshop will be more difficult for organising, but not impossible, as you can use the Webex Whiteboard functionality. This... read more



2

What is Lean methodology and how can you implement a Lean project

16.02.2018 at 22:27h

Hi Mirel,  Hi Bogdan,   I agree with the thorough approach of Bogdan.   What I can add is that for a short project (less than 6 months) my practice always shows that it is good to go with (DMAIC).   Define Create High-level map/s (SIPOC) Create Detailed process map with all the steps, decision boxes, loops, documents created etc.   Measure Time per step, Waiting time in between steps etc. Roles and people involved in the process. Challenges and issues in the process Improvement ideas if an... read more



2

How to set proper KPIs?

22.02.2018 at 21:27h

Hi Bozhana,  Hi Milena,    Personally, I tried explaining KPIs split into two other elements because in a lot of teams I saw that KPIs is just a terminology, KPIs are totally irrelevant and do not mean anything to the teams.    The 2 elements that I saw working are: 1. Objectives - where do we want to go as a team/company etc 2. Key results- how we will know we are getting there    Objectives and Key results track individual, team and company goals in an open and transparent way. (read and ap... read more


Solution

2

How to create a Digital roadmap?

26.02.2018 at 11:14h

Hi Bogdan,    It seems to be that this is a big challenge. I would definitely recommend starting with a Business Canvas (see attached- 15th pic). Define any of the 9 boxes and in any of the boxes, you can go into a deeper detail.   I agree with Milena Ribarova that you should not focus on competition for now, but think of what pains do you want to solve and what gains you will bring to your end customer. ( Value proposition- 18th pic is good to start with).   I have applied the two of them an... read more



2

Engaging a coach/business psychologist - when, why, what for?

30.03.2019 at 09:24h

Hi Lilyana,    I think you have raised a really good and sensitive challenge.   I am a firm believer that for the efficiency of the teams and team dynamics - companies do not need HR department in its current form, but rather coaches and business psychologists.   Until now, when there is a problem within the team and team communication, fair-play, transparency - the answer is "go and speak with HR". However speaking with HR is individually and it is not a work with the team.   What I would lo... read more



2

Where can I find a good and detailed information about Design for DMADV?

14.05.2019 at 07:12h

Hi Christian, The two methods are matching, the difference is what they target- the DMAIC targets the business process/es in order to improve it/them, while DMADV’s goal is to improve customer needs and meet customer requirements. That is why if you apply the Lean 5 Lenses or 4 Pillars you always start with Voice of the Customer ( the customer can be internal/external).No matter the cycle after you have covered the customer needs you follow with Define, Measure, Analyse phase. Then, Improve (... read more



2

How to find out competitor's product price in B2B industry?

07.06.2019 at 13:44h

Hi Arpit,  I have only once been involved in finding competitor's product prices and that was, while I was involved in a retail bank transformation.  What we have done was: launched a Voice of the customer survey and carried out a Mystery shopping to check the competitor's prices of the retail products and the requirements/documents the other retail banks gathered. It is more time-consuming, however it is an information from the source and when you get it right it is a good ivestment of tim... read more



2

When organisations are ready to deep dive in Artificial Intelligence?

16.03.2020 at 11:02h

Hi Konstantin,  It seems your challenge is part of a quite specific industry. I can't share with you an opinion on it, but what I can do is share how the legal industry uses AI. Lawyers have implemented AI for 3 main reasons: Lawyers spend a lot of time reviewing contracts They (mainly junior resource) do mistakes doing that  Looking for the same things over and over again. I need to make the distinction between the different elements in AI. I am aware of 4, but definitely not saying that t... read more



2

Remote Ready - what are the best tools and any quick tips?

01.04.2020 at 11:43h

Hi Liz,  recently I read a concise guide on how to manage the project and team from home. You can refer to the list and the 5 tips explained there. Milena and her team listed several tips, however, in my opinion, there are two that are really important:   'Project Communication   1. Set a virtual working place. With the currently available applications you can choose the best platform that can ensure you have: a collaboration space where you can lead online meetings with a voice and video. B... read more



1

How to streamline processes?

05.01.2018 at 18:13h

Map the repetitive processes using brown paper of magic charter. While mapping invite the SMEs and capture the identical steps. Analyse with the team what is the optimal solution: the cheapest, the fastest etc. One solution might be to have a team dealing with those repetitive steps, while the experts are dedicated to the bespoke clients deals. The most expensive solution as at today is to try to apply robotics/automation for those repetitive steps.  Good Luck! read more


Solution

1

What are good process mapping tools to be used?

28.03.2018 at 17:58h

Hi Exponential Officer and Nikola,  This is a really interesting and developing topic as more and more companies start understanding they need to map and see the flow of their processes. I have recently started using Nimbus and Element. 1. Nimbus- quite impressive, because of the drill down numbering system- you can go as deep as you want and you will not have the 4-meter long processes. You can attach documents and write nice bubble comments. And really everything is in front of your eyes an... read more



1

How to redefine customer experience?

16.05.2018 at 09:34h

Hi Alex,  Hi Milena,    I think the following lecture brings a still powerful but simple message- what are the jobs the customer wants to be done?   https://m.youtube.com/watch?t=11s&v=sfGtw2C95Ms   I think that is the first step to start with.   Another things is the Value proposition ( Strategyzer) that again brings the pains, the gains and the jobs that accompanied them.    Hope that helps,  Marieta read more



1

How to create an Incentive system for IT team (not working in an Agile way)

27.05.2018 at 21:02h

Hi Bogdan,  In this case, I will try to implement Sprint (not the traditional Agile sprint that is 30 days), but the Sprint, created by Jake Knapp. That is 5-day approach and then you repeat. The main characteristics are that you know what you do clearly every day. The most useful thing out of it is that instead of group brainstorming, you want everybody to think in his/her own comfort and share his/her ideas afterwards. The team is selecting 3-5 ideas that will try initially. Thus, after eac... read more



1

Look for hints around the Toyota Production System to create sketches

26.06.2019 at 11:24h

  Hi Anja,    one of my favourite pictures for Lean was showed by Milena Ribarova ( another user here on the platform) and I am attaching it here.   Overall there are really good Lego pics online, so you can browse and see as it fits.    You can check the answers on that challenge: https://consulthon.com/challenge/294/405/what-are-good-lean-movies-suggestions-for-a-presentation   As there are really good suggestions for videos for a presentation.   VideoScribe is another nice tool you can cre... read more



1

What to include in Lean Sigma sponsor training?

31.01.2020 at 13:26h

Hi Cliff,  I think that the main message to the executive level in a Law Company should focus on how to increase revenue and increase margins while responding to the market push for fixed rates for legal work. The solution is: to transfer work from senior to junior lawyers manage efficiently any team changes (in the cases of lawyers leaving the company or the project, the inefficient handovers are very costly) The way to achieve the above is with implementing lean six sigma methodology with... read more



1

How to prepare and conduct Deep Structured Interviews in my company?

16.03.2020 at 15:21h

Hi Nick,  I totally agree with Michael that you need an independent person (not a manager or the owner of the company) to make the interviews. I also agree with Gillian asking the question is this a problem solving or process understanding. My view is that you need to understand the process and each role in the process. Then what I would suggest is the Lean Problem Solving workshop.  1. You need to invite all the employees who touch the process 2. Agree on the Problem statement- the more narr... read more



1

Which are the top 5 best recognized business consultancy certificates?

14.10.2020 at 12:10h

Hi Mihail, It really depends on what do you need and what is the area of consultancy you want to focus on. Personally, I have experience with Catalyst (Catalystconsulting) and they have 3 certificates that are good for my area- Process Improvement.    Lean Six Sigma Lean Thinking Awareness Yellow Belt Green Belt Advanced Green Belt Black Belt Business Black Belt Master Black Belt Innovation and Design Agile-enabled Lean Six Sigma   Agile ICAgile Business Agility Foundations SAFe Scrum Mast... read more



1

What do we need to go-to-market?

27.11.2020 at 12:54h

Hi Kery,    That is a great business endeavour with a social impact.  I agree with Andy, who already marked the framework of your focus.    I can only elaborate on that and attach a template for Business Model Canvas and Value Proposition (already mentioned by Andy). It will be a great help for you to work on Andy's suggestions and input them on the Canvases.    Another important thing I can raise is that since you have 3 main sectors of operations: electricity, water and heat generation- I w... read more



0

How to efficiently execute a new product development?

05.01.2018 at 18:11h

 Check Ansoff Matrix and Growth Share matrix. I have previously used both and the results are really good, once you have done a detailed brainstorming why. read more



0

How to establish the practice of contracts within the team ?

05.01.2018 at 18:20h

Hello Elleanor,  Till now I have successfully implemented Wrike and Trello. Definitely recommended and something you can start for free with.  read more



0

How to efficiently gather daily updates?

05.01.2018 at 18:23h

Daily huddles / check in or check out sessions. They should  be no more than 10 min around the table. You can make it within a conference call as well.  read more



0

How to efficiently tackle disputes and turn them into a productive outcome?

05.01.2018 at 18:32h

Meritocracy - implement a point system based on proven knowledge, i.e if somebody has implemented at least 3 times the solution he is suggesting for. read more



0

How to mitigate the pain that affects work in the team?

05.01.2018 at 23:27h

Hi Joel,  What do you think of a way to implement recording their emotions- anger, disappointment, frustration etc. and teach them to use a guided reflection questions? You are creating a Log and that can be easily managed by some Coach. read more



0

What is a useful error log/Issue log?

05.01.2018 at 23:35h

Build an error log (or Issue Log), in which people from each team record all their mistakes and bad outcomes so then you could track them and address them systematically.  This will also play as a library and mistakes will not be repeated, but new mistakes will be logged. read more



0

What is a good customer Journey framework?

05.01.2018 at 23:36h

Our company's approach to the customer journey is a concept that asks you to create communication, processes, offerings, and campaigns aimed at strategically moving prospects and customers through five stages — Awareness, Education, Sample, Purchase and Refer. Do not hesitate to mark my answer as a solution and contact me to elaborate more on the action steps. read more



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How to find and hire Great Employees?

26.02.2018 at 17:03h

Hi Nikolay,  I assume you know what you want to achieve when you hire for a particular position. This means you have a plan if not-design a plan. In your plan you need to be really clear and to visualise who does what. Write down your plan for everyone to see and to measure your progress against afterwards. This includes all the granular details about who needs to do what tasks and when. Establish clear metrics to make certain that you are following your plan. Explain to all team members how ... read more



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How to choose a Data Analytics software?

01.03.2018 at 08:45h

Hello FSI Consultant,  I have seen different software used by clients.  The most user-friendly till now in my experience is Tableau. (https://www.tableau.com) Data from databases, spreadsheets, access files can be transformed in really user-friendly graphs and charts for financial reporting, analysis etc. Attached is a recent graph, shared by Ronald van Loon on twitter that is worth seeing. I have never seen Qlik, but as shown it can be a good option. (https://blogs.microsoft.com/blog/2017/02... read more



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How to motivate and keep good employees in the company?

07.04.2018 at 10:23h

Hello Gergana, Hello Mirel,    @Mirel I agree with you and the suggested approach. In order to motivate people you need to understand what people value and how they will make trade-offs between their values. I would also suggest a test called 'Team Dimensions Profile' to connect people with their preferred role. Because if people do not like what they are doing - they cannot truly be motivated. TDP divides the team into 5 types of people: Creators- generate new ideas and thrive on innovatio... read more



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How to establish a Remuneration - long term incentive plan

06.06.2018 at 12:01h

Hi FSI Consultant, While, I  agree with the structure of approach Mirel is suggesting, I would like to elaborate more on the issues with the current understanding of an Executive remuneration. Here, I can add 2 caveats: I believe that the big picture when you are an Executive is 'How', not 'How much'. If you are an Executive who is passionate and believes in the business she/he is managing, then the focus is how to improve the business, innovate and progress it. That is why the Executives d... read more



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How to build the CRM?

29.06.2018 at 12:55h

Hi Dragan, I agree with Colin that it really depends on the size of the company.   1. What I can suggest and what I have used before in a SME company as a CRM solution was: https://www.zoho.com/ It is a really user-friendly tool and it is perfect when you have a meeting with a potential client to populate the information even from your phone afterwards. You will see that you can choose the information to be gathered that best fits the needs of your company. Zoho is freemium model as well, so ... read more



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How to find my way through too much tech?

08.07.2018 at 12:14h

Hi Dimitri, A good IT solution, but still you need to discuss and align that with the IT team-  1. Eliminate the non-essential and focus on a specific set of tools that the whole team uses. 2. Make sure you get employees and management input to find out what communication tools are needed and which ones are most effective. read more



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What is a good tool for Problem solving?

24.08.2018 at 19:09h

Hi Patrick,  I would definitely recommend you to have a look at Mary's challenge- How to introduce Lean A3 problem solving to a team? and the A3 approach presented by Mirel Baila.  Good luck,  Marieta read more



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How a woman can thrive in a male-dominated workplace ?

23.09.2018 at 16:32h

Hi Gyulyay,  That is a great challenge and definitely bigger than a project because it requires a constant, multilayer mindset and behaviours work and training. I have faced those challenges raised in the insurance industry and the legal industry. Basically, there is plenty of advice from coaches, but what I have seen working and equally assimilated by male and female professionals is the Sponsorship. (I have recently met Cecilia Harvey and she was discussing exactly that problem and how she ... read more



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How to set a debt recovery KPI for a Legal director?

19.10.2018 at 10:25h

Hi Ionut,  Agree with Colin that some of that debt recovery should be outsourced.  From what I have seen in the legal sector until now, there are several really important ratios that still can be applied at your client and this will define what work will be outsourced and what will stay in-house.   Lawyer utilization rate   Non-lawyer utilization rate Leverage administrative staff. Evaluate the effectiveness and if necessary employ professional administrative staff to increase the capacity.... read more



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How to set a debt recovery KPI for a Legal director?

29.10.2018 at 15:16h

Hi Ionut,  on the flip side I can also suggest to you to introduce a table below: , where you can see what is the debt recovery amount if you have all the information and use probability.  This is a way how to see where do you have the relatively highest probability of recovery combined with the highest expected average recovery per case.  You can also introduce time as another factor: below 1 year recovery above 1 year recovery which will also be a way to calculate the weights and create ... read more



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Where can I find a good and detailed information about Design for DMADV?

14.05.2019 at 07:04h

Hi Christian,  probably this could be a good start for you:https://consulthon.com/.../what-is-lean-methodology-and...Let me know if you have any questions- happy to help. read more



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How to manage a strapped budget?

07.06.2019 at 15:50h

Hi Elizabeth,    I agree that when the business grows, you are focused on all, but optimising expenses. When the things are settled and you do not grow so faster, then you start seeing things that need attention. And, the budget is one of those. On a high level approach, I would make:   1. an analysis of the expenses Pareto 80/20. Which are your largest expenses on a monthly basis? 2. an analysis can some of those expenses be negotiated (suppliers, software etc).  Note: By looking at your tra... read more



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How to set a debt recovery KPI for a Legal director?

01.11.2019 at 11:44h

Hi Ionut,  it might be useful to check the following answers for another challenge re: KPIs, suggested by Bogdan and Milena: https://consulthon.com/challenge/273/the-ivisible-gorilla-experiment-and-the-goals-setting-process https://consulthon.com/challenge/264/how-to-set-proper-kpis read more



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What are the main pillars of Digital transformation?

16.01.2020 at 12:07h

Hi Nick,  this is a great challenge and super relevant. I have also raised it and you can see Christian’s response here: https://consulthon.com/challenge/366/what-is-a-good-methodology-for-digital-transformation Hope that helps as a start,  Marieta read more



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How to control the delivery and retrieval of documented information require

13.02.2020 at 11:27h

Hi Jair and Bruce,  that is a very common challenge. Bruce thank you for the elaborated answer- it is very useful for me as well. Jair, it seems like you can gain valuable insights from Mirel’s answer below: https://consulthon.com/challenge/118/?s=Data governanance Let me know if you want to discuss more. Marieta read more



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How to do efficiently Project Management?

02.03.2020 at 08:09h

Hi Paola,  Hi Gergana,    I agree with Gergana that all about PM is communication. I would also say as a tip- make sure you control the budget carefully and if you see that the project will go outside of the limits- communicate regularly the risks, the status and the responsible. For reporting and management purposes in your Gantt chart, you need to be able to filter the level of tasks. This means, with the responsible stakeholders- you will discuss in detail the task, progress and money spen... read more



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How to work with startup companies

23.09.2020 at 10:05h

Hi Chuck,  you raised really good points. Having the example of the building this platform, there are so many things to do urgently and 24 hours are not enough. Prioritisation of tasks is the key, but then it comes the choice between tasks and where to spend more time on: 1. Building the network of users or  2. Spending time with paying customers In my case, I always put the network first and monetisation second. But not sure is that the right approach.   You might find useful and share your ... read more



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How do you address product quality issues

24.09.2020 at 19:29h

Hi Chuck,  Thanks for raising that topic. Personally, for me, nowadays a big problem for companies that are not only in services is data and the quality of data.  You will also probably agree about garbage in - garbage out situation when you lack qualitative data/input, you can't expect great results/output.  Not so long ago there was a challenge posted about the quality of data that a team uses. I will be curious to hear your thoughts.https://consulthon.com/challenge/120/how-to-mitigate-and-... read more



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What are the 5 Lean Six Sigma Principles??

24.09.2020 at 19:42h

Hi Chuck,  Highly appreciated that you shared your knowledge on Lean principles.You might find useful the 4 pillars approach that Bogdan shared and another simplified approach that I have shared: https://consulthon.com/challenge/230/what-is-lean-methodology-and-how-can-you-implement-a-lean-project   BR,  Marieta read more



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What are SOPs and why do you need them?

25.09.2020 at 07:49h

Hi Chuck, I agree with you SOPs and any type of best practice on how to do a task/process/activity save time and effort.  There was a challenge on the platform and once Ralucca implemented what she was advised to do- she was happy with the results. We received a really nice feedback from her and her company. https://consulthon.com/challenge/346/who-can-contribute-with-ideas-as-i-need-a-bit-of-help-with-a-sop   read more



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What is agile and what problems does it solve??

09.10.2020 at 08:35h

Hi Chuck,  There were 2 good challenges around agile already posted: https://consulthon.com/challenge/331/how-to-convince-the-management-of-the-need-of-agile-software https://consulthon.com/challenge/287/how-to-change-an-organization-from-silo-thinking-to-being-agile   You will find the answers of Pedro, Nikola, Deepu and Mirel quite interesting and insightful.   Marieta   read more



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How do I design an effective marketing proposition for a new craft Vodka BD

23.10.2020 at 07:32h

Hi Kanae, I agree with Flora and Chuck. In addition, I can recommend you to read some of the other similar challenges from businesses and the respective answers their received. You might find something applicable for the Vodka business case: https://consulthon.com/challenge/152/how-to-build-a-marketing-strategy-from-scratch   https://consulthon.com/challenge/424/how-to-estimate-effectively-a-product-market-potential   https://consulthon.com/challenge/215/how-to-efficiently-execute-a-new-produ... read more



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What is the 'nemawashi' method?

05.11.2020 at 10:25h

Hi Christian,  that is a really good challenge and thank you for raising it on the platform.The literal translation from Japanese into English of “nemawashi” means “moving the tree”. It comes from the extreme care you need to put in moving a small tree (e.g.cherry) from one part of your garden to another without killing it in the process. You unearth the roots little by little and wait for them to become thicker and stronger thanks to the exposure to the sun. Only when the roots as strong eno... read more



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How do you get media coverage for your business?

10.11.2020 at 09:50h

Hi Chuck,  that is a really common challenge for new startups and small companies, because they do not have the money for big coverage and PR campaigns. Journolink is a good way to reach journalist and share about your business and services.   Marieta read more


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