What are good Metrics?
For the organization, you can use balanced scorecard for the organization that provides a comprehensive view of the business. Now for the sales team, provides clear roles and responsibilities for the team and every individual in the team. You can create SMART goals for the team which will involve cross-functional collaboration and team effort as well as individual performance indicators. A team charter is a good way of defining the roles of team members. I am attaching an example of such goal... read more