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Sales & Lead Generation
Solved

How to redefine customer experience?

27.04.2018 at 21:33 h

Hi All, The aim of the project I was recently involved in is to redefine the customer experience of the end client in the post-sales domain (especially call centre). The company started organising workshops with departments and the development of roll-out plans, but I would like to know is there some new and innovative tools to try on.  I would like to know more efficient and innovative model/ methodology how to redefine customer experience. Many thanks,  Alex read more


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Strategy
Solved

How to build an acquisition strategy for attracting internati...

27.04.2018 at 20:37 h

Hi All, A company wants to develop an innovative acquisition strategy to promote the ambitious growth plans with an international staff recruitment. The main strategic goal for talent acquisition is  the fast filling of vacancies and cost reduction.  How would you advise on that if you have experienced such a project? Many thanks,  Alex read more


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People and Organisation
Solved

How do you implement a cultural change transformation?

27.04.2018 at 20:36 h

Hi All,  A company wants to initiate the implementation of a cultural change transformation. How do you build and run such a project in order to implement sustainable values and convictions? Thanks,  Alex read more


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Marketing
Unsolved

How do you execute a good commercial due diligence?

27.04.2018 at 20:35 h

Hi Consultants, A company requires support for a Commercial Due Diligence. Strategic, technical and market-related issues need to be addressed as quantitatively as possible and based on facts in order to make a well-formed statement about the opportunities and risks of the possible investment scenarios. What would be your approach? How do you present the findings to the Management? Thanks,  Alex read more


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Sales & Lead Generation
Unsolved

How to lead an effective sales training?

27.04.2018 at 20:34 h

Hi consultants,  A company is looking for an innovative, counselling-oriented sales training. The aim of the training is to enable the sales department to identify customer needs in conversations, to convey these afterwards into implementation oriented measures and consequently to increase sales in the long run. Many thanks,  Alex read more


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Digital & Technology
Solved

How to define digital processes?

27.04.2018 at 20:33 h

Hi Professionals,  A company is trying to define its digital processes. How would you advise on starting and doing the whole analysis? How do you at best identify and quantify the relevant process sections? Thank you,  Alex read more


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1

What is a management consultant and how can I use him/her?

23.04.2018 at 17:44h

Hello Elena,   Management consulting is a branch of the business industry that deals with company analysis, weaknesses and strengths and provides advice on how an entrepreneur can develop his business in optimal conditions.   There are different branches of management consulting: - strategic management: it deals with the analysis of the main objectives of the company, with the main revenue generating activities and the efficient allocation of resources according to the internal and external f... read more



1

How to build a green field consultancy?

29.04.2018 at 15:31h

Hello Marieta   Nowadays it is very easy to start a consulting business, the job is simple, you are interested in the situation of the company and you are using your experience to provide the best advice to help the company „grow”. But of course, if things were so easy, everyone would start such a business, the only difference is the passion and determination to create yourself an „efficient consulting” reputation. An efficient consultant needs to know every detail of the field in which he/sh... read more



0

How to implement 5S for electronic files (document management)?

23.04.2018 at 17:02h

Hello Marieta   5S is a set of tools used to create an accurate working environment. This system highlights any problem of the working process, creates an efficient work structure and helps reduce the waste in day-to-day operations. Because the traditional way of working „on paper” is becoming more and more restricted, we have to take care of our work way in electronic format and we need to create and improve more efficient ways to store informations like databases, email accounts, personal d... read more



0

Why workflow analysis is so important?

23.04.2018 at 17:26h

Hello Marieta   The workflow analysis process tracks the evolution of work quality to improve resource efficiency for a maximum result. This process also helps to establish the work steps for each task by analyzing its strengths and weaknesses, eliminating unnecessary stages or those that have already been achieved. Another positive effect is that the costs incurred by the company will be reduced and the waste of time for implementation will be reduced. Customers will also have a much better ... read more


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