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Process improvement
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What are good techniques for time management?

30.10.2020 at 15:00 h

Hi All,  Have you ever implemented good time management practices for you and your teams? WFH made the boundaries blurred and sometimes there are people who do not get up from their desk the whole day. I would not consider that as super productive and I would expect some burnout sooner or later. If you have some good practices and techniques that you have implemented , I will really appreciate sharing them here. Thanks,  Bruce read more


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Process improvement
Unsolved

How would you establish Business Process Improvement practice...

24.10.2020 at 08:29 h

Hi,  The COO of a company with 200+ employees wants to initiate the Business Process Improvement practices. They are a disruptor/challenger in the financial industry and have never had a team of process improvement consultants, nor following any methodology.  Do you have experience in creating process improvement practices from a blank canvas?  How would you structure your approach and methodology?  If you can provide a succinct plan of steps, it will be much appreciated.   Bruce read more


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Process improvement
Solved

What are the ways to improve in-house legal work?

09.01.2020 at 10:43 h

Hi,  I face 2 challenges: 1. prove the value of the legal in-house team to the business; 2. make the legal team more efficient; Would you recommend how to start improving the in-house legal work and justify the value of the team? Currently there is more and more work brought in-house, we have recently started the conversations on how to make the department more efficient, how to systematise standard processes, can we automate some tasks.  I am not sure how to go with the implementation, as th... read more


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How to do a process landscaping exercise

10.11.2020 at 20:47h

Hi Mirel, I would say you need to have 3 levels of maps [removed] 1st Level- the highest level (helicopter view) is a Value-stream map or some consultancies use Material and Information flow analysis. Try to include in that process not more than 20 steps (a.k.a. sub-processes) 2nd Level - SIPOC - the traditional Supplier of data, Input, Process, Output, Customer. This is what you do for each of the 20 sub-process (as mentioned above). 3rd Level- individual detailed processes mapped in a tra... read more



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What are the main pillars of Digital transformation?

27.01.2020 at 13:14h

Hi Nick,  that is a great topic that you have raised.  Currently, I lead a digital transformation project and I would advise on pillars as: 1. Mobile/ virtual workplace 2. Online presence 3. Automation 4. Data-driven decision making 5. Cyber Security Something to be aware of and that will require a lot of behaviour change is to start rewarding your employees, based on efficiencies rather than volume/hours worked. This will make them more comfortable with any automation and data-driven decisio... read more



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How to control the delivery and retrieval of documented information require

13.02.2020 at 07:23h

Hi Jair,  it seems to me that your company needs a document management system. Most of my clients are using iManage (https://imanage.com/), however, there are many other options. Some companies develop their own solutions, which quite often turns to be a longer, more expensive and clunky option. In my opinion, you need to identify all the properties of documents in your company. These properties can be used to categorise documents for a browse solution, or as filters in a search solution. The... read more


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